Retention powered
by positive
psychology.

Griptonite is built around positive psychology — the idea that people return to places that make them feel good, capable, and motivated.

Several climbers with their phones out using the Griptonite app together
Climbers participating in a challenge

Gamification

We Gamified
Customer Loyalty

We use light-touch rewards, incentives and gamification to create moments of delight around the actual climbing experience in your gym. Progress is recognised. Effort is rewarded. Small wins are made visible.

  • Pre-built formats — no setup from scratch
  • Multi-site support across locations
  • Configurable rewards tied to real climbing

Introducing Challenges

Because everything is anchored to your routes and your space, those positive feelings don't end when climbers walk out the door. They leave thinking about what they'll try next — and looking forward to coming back.

Climber competing at a bouldering event

Work with brands

Do you host boot demos or product testing sessions? Challenges can help these events get extra reach that is felt in the shop till afterwards. Ask us about custom setups. Learn more

Check-in challenge

We gamified the old school coffee shop punch card and linked it to actual climbing. Can be used across sites too!

Climber reaching for a hold on a colourful bouldering wall

Route rewards

Let your community test themselves on specific routes. Entries qualified with video and rewarded with a prize of your choice.

Climber's feet on a bouldering wall

Personalisation

Every customer is unique. Let's keep it that way

No two climbers are the same. We recognise the individual — and we recognise that personal engagement takes effort.

That's where personalised notifications come in. Nobody wants a torrent of irrelevant messages. Griptonite uses a sophisticated messaging engine to deliver the right message to the right person at the right time — without spamming.

  • Notifications understand ability level and discipline
  • Delivery times optimised for each user (and time zone)
  • Content prioritised to entice climbers back into the gym
Read our Research →

Gamification

Improve churn by 34%

For newcomers to the gym, numbered tags let you set a trail around the gym on beginner friendly terrain. It can even have a pitstop halfway at the coffee shop.

No app needed, just follow the numbers and focus on the climbing!

Read Article →
A hand fanning out numbered Griptonite tags in different colours

Community

Gym leaderboards

Every gym gets its own leaderboard, designed to reward regular engagement, not just occasional big sends. Points favour volume and consistency, so everyday climbers feel included — not overshadowed.

Example of a gym leaderboard podium

Achievement

First ascents

Every route can have a first ascent. FA's are verified with video and, once approved by the gym, the climber gets to name the route. It's a simple, fun mechanic that lets everyone leave feeling a bit like Alex Honnold.

A climber in a tan t-shirt and black shorts scales an indoor bouldering wall, gripping a large, bright pink circular volume with both hands.
An over-the-shoulder view of a person using a smartphone to video record a climber on an indoor bouldering wall.

Community Learning

Beta videos

Beta videos are a big part of climbing and we encourage customers to submit them. They are great for community and bring aspirational into reachable. Betas are shown in the app and also celebrated on the TV display. We also provide climbers tools to analyse their videos, learn more about SPRAY.

Learn more →

Real Connections

Crews (real social,
not social media)

We're unapologetic about this: Griptonite isn't another social media app. We deliberately avoided anonymous follows and instead built Crews — real friendship groups, clubs, or teams. This creates a natural home for friendly rivalry and genuine conversation, both in and out of the gym.

A candid medium close-up of a young woman with a short black bob and clear-framed glasses laughing heartily with her eyes squinted shut, sitting in a circle with other participants wearing matching pale yellow t-shirts at a climbing competition in Kuala Lumpur.

Request a free demo

We have new gyms signing up every day. Don’t get left behind!
Try Griptonite for your gym today.
Drop your email below and we’ll be in touch.

By far my most used app. Me and my friends have tracked every session, 3 times a week for the past 12 months. The Griptonite team have nailed it.
5★ App store review